Trong bài viết này, bạn cùng Aten English thảo luận về các diễn đạt, từ ngữ và cụm từ phổ biến mà bạn có thể gặp khi bạn muốn đặt vé máy bay bằng tiếng Anh. Bất kỳ ai muốn chuẩn bị cho chuyến đi của mình hoặc cần thực hành các kỹ năng giao tiếp tiếng Anh trong lĩnh vực du lịch đều có thể tham khảo hội thoại giao tiếp này.
Cụm từ đặt vé máy bay bằng tiếng Anh phổ biến
Dưới đây là một số cụm từ và từ ngữ phổ biến mà khách hàng và nhân viên có thể sử dụng khi đặt vé máy bay bằng tiếng Anh:
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- Book a Flight: Đặt vé máy bay.
- Ví dụ: I’d like to book a flight from New York to London.
- Departure City/Destination City: Thành phố xuất phát/thành phố đến.
- Ví dụ: I’ll be flying from Paris, my departure city, to Tokyo, my destination city.
- Departure Date/Return Date: Ngày khởi hành/Ngày trở về.
- Ví dụ: I’m looking to depart on the 15th of July and return on the 25th.
- Economy/Business/First Class: Hạng vé Economy/Business/First Class.
- Ví dụ: I’ll go with Economy class for this trip.
- Seat Preference: Sở thích về chỗ ngồi.
- Ví dụ: I prefer a window seat, please.
- Round Trip/One Way: Khứ hồi/Một chiều.
- Ví dụ: I’d like to book a round-trip ticket.
- Direct Flight/Connecting Flight: Chuyến bay trực tiếp/Chuyến bay kết nối.
- Ví dụ: I prefer a direct flight; no layovers, please.
- Red-Eye Flight: Chuyến bay đêm.
- Ví dụ: I don’t mind taking a red-eye flight to save time.
- Layover/Stopover: Thời gian chờ giữa các chuyến đi/Chờ đợi khi đổi chuyến.
- Ví dụ: How long is the layover in Chicago?
- Boarding Pass/E-ticket: Vé lên máy bay/Vé điện tử.
- Ví dụ: I received my e-ticket via email.
- Book a Flight: Đặt vé máy bay.
Tham khảo: Bộ từ vựng Tiếng Anh chuyên ngành điều dưỡng
Hội thoại giao tiếp đặt vé máy bay bằng tiếng Anh
Dưới đây là một vài hội thoại giao tiếp đặt vé máy bay bằng tiếng Anh:
Hội thoại 1
Customer (Khách hàng):
Hello, I’d like to book a flight from London to New York, please.
Agent (Nhân viên đặt vé):
Sure, I’d be happy to help. Could you please provide me with the dates you prefer for your departure and return?
Customer:
I’m looking to depart on the 10th of August and return on the 25th.
Agent:
Great. And are you looking for a one-way ticket or a round-trip?
Customer:
I’ll need a round-trip ticket, please.
Agent:
Understood. Let me check the available flights for you. Are you flexible with the time of departure?
Customer:
I would prefer a morning flight, but I’m open to options.
Agent:
Perfect. I’ve found a few morning flights for you. Do you have a preferred airline, or should I find the best options?
Customer:
I don’t have a preference. Please find the best options for me.
Agent:
Okay. I’ve found a direct flight with ABC Airlines departing at 8:00 AM on the 10th and returning on the 25th at 12:00 PM. How does that sound?
Customer:
That sounds good. Could you please check the prices and let me know?
Agent:
Certainly. The total for the round-trip ticket with ABC Airlines is $800. This includes all taxes and fees. Would you like to proceed with this booking?
Customer:
Yes, that’s fine. How can I make the payment?
Agent:
We accept credit card payments. Could you please provide me with your card details, including the name on the card, card number, expiration date, and CVV code?
Customer:
Sure, it’s John Smith, card number 1234 5678 9012 3456, expiration date 05/23, and CVV 123.
Agent:
Thank you, Mr. Smith. Your booking is confirmed. I’ll email you the e-ticket and other details. Safe travels!
Customer:
Thank you for your assistance. Have a great day!
Agent:
You too. If you have any further questions, feel free to reach out.
Hội thoại 2
Customer:
Hi, I need to make a change to my existing flight reservation.
Agent:
Of course, I can assist you with that. Could you please provide me with your booking reference or the name under which the reservation was made?
Customer:
My name is Jane Miller, and the booking reference is XYZ123.
Agent:
Thank you, Ms. Miller. What changes would you like to make to your reservation?
Customer:
I need to change the departure date from the 15th to the 20th of August.
Agent:
Let me check the availability for the new date. Okay, I found a suitable option for you. The flight on the 20th is available. However, there is a small change in the fare due to the date adjustment.
Customer:
That’s fine. How much is the fare difference?
Agent:
The fare difference is $50. Is that acceptable?
Customer:
Yes, that’s fine. Please go ahead and make the changes.
Agent:
Great. The changes have been made, and I’ve sent you the updated e-ticket via email. Additionally, a payment receipt for the fare difference will be emailed to you shortly.
Customer:
Thank you for your help. I appreciate it.
Agent:
You’re welcome. If you have any more questions or need further assistance, feel free to ask. Have a pleasant journey!
Customer:
Thanks, you too!
Hội thoại 3
Customer: Hello, I’d like to book a one-way flight from New York to London for next month.
Agent: Certainly! Let me check the available options for you. What date are you planning to travel?
Customer: I’m looking to fly on the 10th of July.
Agent: Great. I found a few options for you. There’s a morning flight at 9:00 AM and an evening flight at 7:00 PM. Which one would you prefer?
Customer: The morning flight works better for me.
Agent: Perfect! May I have your full name as it appears on your identification, please?
Customer: It’s John Smith.
Agent: Thank you, Mr. Smith. Could you also provide me with your email address for the confirmation and e-ticket?
Customer: Sure, it’s john.smith@email.com.
Agent: Excellent. Your one-way ticket from New York to London on the 10th of July at 9:00 AM is confirmed. The total fare is $300.
Customer: That sounds good. How can I make the payment?
Agent: I’ll send you a secure payment link to your email shortly. Once the payment is received, you’ll receive your e-ticket. Is there anything else I can assist you with?
Customer: No, that’s all. Thank you for your help.
Agent: You’re welcome! If you have any more questions or need assistance in the future, feel free to reach out. Have a pleasant journey, Mr. Smith!
Những cụm từ và đoạn hội thoại giao tiếp đặt vé máy bay bằng tiếng Anh này sẽ giúp bạn giao tiếp hiệu quả hơn, làm cho quá trình đặt vé trở nên dễ dàng hơn.
Bạn còn chần chừ gì mà không tham gia ngay khóa học Tiếng Anh online với chúng tôi!
